A little clarity.
A confident next step.

We work with South Africa’s funeral parlours, group schemes, businesses, brokers and micro-insurers. Our services bring together insurance consulting, administration, underwriting, product development, brokerage and technology.

Use our contact form to tell us about your business and the support you need. You can also email info@legacyconsult.co.za or call +27 (012) 658-0464 during business hours.

Describe your challenges in the contact form. You can leave the service selection blank, or choose Multiple Services or Other. We can explore which areas of support are relevant to your business.

Our business hours are Monday to Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 3:30 PM, South African Standard Time. Our office is at 91 Lyttelton Road, Clubview, Centurion, Gauteng, 0157.

Our administration services cover policy applications, amendments, renewals and cancellations; claims processing; pre-authorisation support; compliance oversight; policy distribution and data reconciliation; and management and financial reporting. We also support premium-collection integration.

When we consult on insurance products with our underwriting partners, your insurance contract remains directly between you and the underwriter. Legacy Risk Consult acts as your consultant.

Yes. Our product-development service covers market research, product design and structuring, compliance and regulatory support, testing, launch and ongoing optimisation. The process considers community needs, affordability and operational readiness.

We provide digital onboarding tools, agent support systems, training and development, and market-development strategies. These services support client relationships and the practical needs of the funeral insurance market.

Our technology services include administration platforms, data and dashboards, WhatsApp and client self-service, mobile policy capture, collections integration, and compliance and security features.

Contact our team with a brief description of your operations and the tools you’re interested in. We can discuss a demonstration relevant to your business.

Our administration and technology services support integration with Pay@, Netcash, Debit Order, Stop Order and Q-Link. Speak to us about the channels relevant to your operations.

Include your name, email address and a short description of what you need. Company, phone, service selection and message fields are optional. Please do not include identity documents, medical records or banking details. We use your enquiry details to respond to you.

For privacy and compliance enquiries, contact our Information Officer, Dirk Coetzee, at compliance@legacyconsult.co.za. Our POPIA Policy explains how to raise requests relating to your personal information.